Needed to gain this qualification to help out in a Friends Pub so they can have some time off. Easy to book, sample questions are part of training modules and mock test is as good as others. You can work on this over and over to boost your Confidence and knowledge. The Test was easy to set up on the Computer to carry out (even for a Luddite like myself) under exam verification conditions. The program ensures your computer is set up correctly for the Exam. All in all quite a pleasant experience that worked as it should at a comparable cost to other packages for the same qualification. Thanks.