I ordered vital medication for my dog over a week ago and so far nothing has been delivered. Paid for next day courier delivery. When I emailed them to find out what had happened to my order I received an automated reply stating that they would reply within 2 working days. My order was 2 weeks late last time due to "problems with the supplier". The medication is vital and I have had to get a limited supply at extortionate cost from my local vet. Utterly incompetent and downright dangerous. My dogs life has been seriously compromised by this appalling company