I just want to let the CEO of company as well as others what a great experience I had when I as well as my adopted pet were assisted by Jesse - a salesman working at Pet Supermarket in Miami, Florida. 33133 (2720-A South Dixie Highway). My senior dog is a very anxious & nervous pup. She was spayed a couple of days before I visited this store. She began licking her sutures and this was not to happen as per vets. I went looking for a comfortable cone for her to wear but she resisted, fought back by moving from side to side, was trembling, etc. I knew that she would be very anxious, restless and nervous besides pain from surgery and most likely wouldn't work due to her circumstances...Jesse went to the cashier area & brought treats for her to eat and make her less nervous. He went back & forth to cashier to get different treats for her because she did not like the previous one that he brought. He then decided to get a special one that she immediately loved. He sat on the floor with her, rubbing her head, her body, even kissing her for her to feel more comfortable. Was talking with her. She immediately liked him and became calmer. We then spoke about a possible suit that will cover her abdomen so that she wouldn't lick wound - he proceeded to bring a recovery support calm paw that he tried on her and seemed to do the trick instead of cone. I was so impressed & happy the way Jesse handle the situation and how easily it was for him to make my dog calmer and appreciative to have this problem resolved. I not only purchased the suit but also got the cone just in case...I bought the treats she liked, cleaning wipes and shampoo. He even suggested for me to visit the store with her so that she could be exposed to people as well as pets for socialization purposes. He told me that we should consider the store & him our family from now on. What a great experience we had on that day that I met Jesse.!! PetSupermarket should feel proud to have such a gentle, professional, caring salesperson working for you. I am grateful that I met Jesse and he helped me on that day.