Caroline
I recently applied to adopt a dog on PetRescue. It was my first time and I wasn't successful. The dog breed was not one that is commonly available as an adult for adoption (anywhere) and is growing in popularity, so I knew my chances were very slim. So I wasn't surprised with the outcome but I'm not impressed with the process. The application takes a lot of effort and time. When I hit submit, there was no auto reply to confirm the application had been received. A week later, I checked back on the site and the dog had been marked adopted. On the ad it said the dog comes with a two week trial. This raises the question, is the status marked adopted at the start or end of the two week trial. The start of the trial suggests the adoption is pending, the end of the trial suggests the dog was already on trial. This latter means that applications were still open in case things didn't work out. That's a waste of time and very unfair on would be applicants. My other issue is needing to check the PR website for the adoption status. When applications are submitted or animals are saved it as a favourite then why isn't there a responder sent directly via the PR website informing the applicant when the adoption centre marks the animal as adopted.
1 month ago
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