I have send in claims for my coverage that should cover the following: Flea/Tick Prevention - $50 Heartworm Prevention - $30 Vaccination/Titer - $30 Wellness Exam - $50 Heartworm test or FELV screen - $25 Blood, fecal, parasite exam - $50 Urinalysis or ERD - $15 Deworming - $20 But every claim I submit gets denied because “this is not covered in your plan”. I have checked my plan several times and it CLEARLY states that I should have this coverage. When requesting more information on why, no one gets back to me. I currently requesting a cancellation of my policy and a full refund as none of my claims are accepted and as a result, I have no idea what I got this policy for.