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Pets Best Pet Health Insurance Reviews

4.63 Rating 16 Reviews
94% of reviewers recommend Pets Best Pet Health Insurance
Company Reviews
Read Pets Best Pet Health Insurance Reviews
81.25%
13 Reviews
12.50%
2 Reviews
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0 Reviews
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6.25%
1 Reviews

About Pets Best Pet Health Insurance: At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:
1-877-738-7237

Location:
2323 S. Vista Ave.
Suite 100
Boise, ID 83705

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Theodore Hills
Verified Buyer
"I have had to file two claims with Pets Best for one of my cats (unfortunately), but both time Pets Best processed and paid the claims within a couple of days! Their claims process is all online and really easy to use. They really are the best."
Helpful Report
Posted 1 day ago
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Shavon Lamar
Verified Buyer
"Submitting claims are easy. Insurance premiums are affordable. It's nice to have peace of mind for routine care and in the event there is an emergency."
Helpful Report
Posted 1 day ago
Eleanor Oakes
Verified Buyer
"On Thanksgiving eve, my five-month-old puppy continued to vomit. He had refused to eat all day. I had planned to go out-of-town instead, puppy and I went to emergency care. I submitted a claim for his care at the emergency. I was happy to learn I was getting a substantial reimbursement for puppy's care. I highly recommend PetsBest."
Helpful Report
Posted 2 days ago
Christina Salazar
Verified Buyer
"So far PetsBest has been great. They have not given us the run around that most insurance companies do. It's been pretty straight forward and no scam like tactics."
Helpful Report
Posted 4 days ago
Roxanne Thompson
Verified Buyer
"I couldn’t be happier with Pets Best insurance. I seriously don’t know what I would have done without knowing that 80% of my sweet Lucy’s bill were being covered. The claims are so easy to file online and payment is paid within a week. Best decision I ever made. 6 years of premiums have more than paid for themselves."
Helpful Report
Posted 4 days ago
Louis Tanghe
Verified Buyer
"Our family pet needed emergency surgery. Filed my claim on Tuesday, claim and payment in my account by Thursday. Talk about FAST!! The process was extremely easy through the app. Awesome job Pets Best!!"
Helpful Report
Posted 4 days ago
Nancy Levine
Verified Buyer
"Amazing service! Sent in a claim two days ago and payment was made today. Everything that was supposed to be covered was paid. If I call with a question, their representatives are always knowledgeable and polite. The service is much better than my own medica coverage! Excellent company to deal with."
Helpful Report
Posted 4 days ago
Laurie Laplant
Verified Buyer
"Pets Best has been very good about communicating and covering claims. There was one that was denied, and when I resubmitted, they contacted the Veterinarian's office and followed through with the claim after they received additional information. Their website is clear and easy to navigate! Laurie LaPlant, Vermont"
Helpful Report
Posted 1 week ago
Anne Reynaud
Verified Buyer
"I am so glad I signed Sophie up with Petsbest. They have been really helpful since I have gotten her, and with appropriate documentation, they were able to confirm that an issue she had had during her « waiting period » with a shelter cold and spay incision inflammation were simply a one off issue and I will now be able to continue to take care of her. It took them a bit of time to process my claim, but I am very happy with the result and recommend them to anyone who is looking for an insurance for their furry friends."
Helpful Report
Posted 1 week ago
Susan Johnson
Verified Buyer
"Excellent service. 2 day turn-around on a claim! Remarkable."
Helpful Report
Posted 1 week ago
Sharyn Mastropaolo
Verified Buyer
"I feel so relieved to have a pet insurance company that responds so quickly and is so helpful!"
Helpful Report
Posted 1 week ago
Rebecca Gallagher
Verified Buyer
"I have had Pets Best insurance for about 3 years. Recently, I submitted 2 claims. The claims were approved and processed promptly . The EOB was easy to read and understand. The personnel at Pets Best also helped me with the submission of the claims in a kind and polite manner. I would highly recommend Pets Best to any parent."
Helpful Report
Posted 2 weeks ago
Jessica Hale
Verified Buyer
"As a first time purchaser of pet insurance I am impressed so far. My first claim process was so simple and I could do everything online. My claims were reviewed and processed the next business day. Highly recommend as it is definitely worth the upfront investment."
Helpful Report
Posted 2 weeks ago
Thank you for your recommendation and being a part of Pets Best!
Posted 2 weeks ago
Erstena Lowe
Verified Buyer
"Last year with you all"
Helpful Report
Posted 2 weeks ago
Hi Erstena, we are sorry to hear you will be cancelling your policy. Please contact us so we can better assist you in offering the best policy for your budget and a better customer experience. Have a good day!
Posted 2 weeks ago
Stephanie Caballero
Verified Buyer
"The easiest part of our little Kody Bear's breaking his leg and subsequent surgery was working with Pets Best! Submitting the claim was so easy and the communication was fast and thorough. And, you paid the claim in less than a week!"
Helpful Report
Posted 2 weeks ago
Thank you for your review!
Posted 2 weeks ago
Amy Miller
Verified Buyer
"They were very helpful! I would recommend having this pet insurance for anyone who has a dog. Even if it's just for the peace of mind!"
Helpful Report
Posted 2 weeks ago
Thank you for your positive review!
Posted 2 weeks ago
Pets Best Pet Health Insurance is rated 4.63 based on 16 reviews
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