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Pets Best Pet Health Insurance Reviews

4.79 Rating 184 Reviews
96% of reviewers recommend Pets Best Pet Health Insurance
Company Reviews
Read Pets Best Pet Health Insurance Reviews
91.85%
169 Reviews
3.80%
7 Reviews
0.00%
0 Reviews
0.54%
1 Reviews
3.80%
7 Reviews

About Pets Best Pet Health Insurance: At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:
1-877-738-7237

Location:
2323 S. Vista Ave.
Suite 100
Boise, ID 83705

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jill Ludwig
Verified Buyer
"THEY ARE VERY EAST TO DEAL WITH, PUT CLAIMS THROUGH RIGHT AWAY,, & THEY GET INFO DIRECTLY FROM YOUR VET SO YOU DON'T HAVE TO"
Helpful Report
Posted 5 hours ago
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Randy Baldwin
Verified Buyer
"great service"
Helpful Report
Posted 6 hours ago
Julia Nunez
Verified Buyer
"Petsbest makes it so easy to start a claim and their process is fast."
Helpful Report
Posted 1 day ago
Alexis Palm
Verified Buyer
"Easy to submit claims and customer service is very helpful!"
Helpful Report
Posted 1 day ago
Randy Baldwin
Verified Buyer
"wonderful thank you"
Helpful Report
Posted 3 days ago
Julia Sayre
Verified Buyer
"I have had Pets Best Insurance for all my dogs since around 2002. To date, they have paid every claim I have submitted in exact accordance with the policy's terms. Recently, my older greyhound had a $3,892 surgery, and since she had already met her deductible, Pets Best reimbursed me $3,113 (80%, exactly as listed in the policy). I would highly recommend Pets Best."
Helpful Report
Posted 4 days ago
Nancy Jane Kern
Verified Buyer
"Out of my cat Robbie's recent annual wellness check, $96 of the $121 charge was covered. I have the security that whatever may happen to him, most of his vet bills will be covered. All the transactions are done promptly via computer."
Helpful Report
Posted 4 days ago
Melinda Phillips
Verified Buyer
"A response to my claim was very quick. So far I am very impressed with the customer service I have received. Very glad I chose this company to work with."
Helpful Report
Posted 4 days ago
Janini Demetriadis
Verified Buyer
"Your process of sending out claims is perfect, and convenient! Thank you for making it easy and stress free!"
Helpful Report
Posted 5 days ago
Lois Peckham
Verified Buyer
"Pets best was promp with thier claim on my corgi"
Helpful Report
Posted 5 days ago
Angela Neeld
Verified Buyer
"This last claim was a nightmare I waited 29 days to process. All documents were attached when the claim was filed and i spoke to at least6 different people including 2 supervisors during this time. I got a different explanation from every one if them. I am extremely disappointed in the handling of this claim and am inclined to go elsewhere for Gabby. This was an unacceptable experience when your testimonial says 7 to 10 days and guarantees a fast turn around."
Helpful Report
Posted 1 week ago
Cynthia Young
Verified Buyer
"I have never purchased health insurance for any of my pets. However, as the medical bills for Missy's soft intestinal obstruction continued to arrive, I was grateful that about a year ago, my best friend told me about Pets Best Insurance. Their system of uploading receipts makes documenting the vet visits easy. And the reimbursements automatically land in my checking account. I hope Missy is never this sick again, but at least I know I can count on Pets Best to help me get through the financial part of her recovery."
Helpful Report
Posted 1 week ago
Margot Alexandropoulos
Verified Buyer
"always on top of claims for Sir Camelot. Thanks again"
Helpful Report
Posted 1 week ago
Michael Kraft
Verified Buyer
"Very punctual and communicates very well when processing claims. Makes process simple. Last thing you want to worry about when your pet is ill is if there is going to be an issue with the claim when submitting it."
Helpful Report
Posted 1 week ago
Jasmine Palacios
Verified Buyer
"No c/o so far Iam satisfied"
Helpful Report
Posted 1 week ago
Jessica Rengulbai
Verified Buyer
"I certainly was a needy customer - I contacted the insurance help chat several times and called twice. All employees were gracious, patient, and explained my benefits with great clarity. I am so glad I have pet insurance so my fur baby could get the surgery he needed. PetsBest exceeded my expectations!"
Helpful Report
Posted 1 week ago
Hazari Hernandez
Verified Buyer
"Pets Best Pet Insurance is the best. They help with any problems. Very professional."
Helpful Report
Posted 1 week ago
Sherry Elchin
Verified Buyer
"I have insured my pets with Pets Best for years and they have never disappointed me. They are fair and have never denied a claim. Thanks Pets Best for taking care of my tiny friends!"
Helpful Report
Posted 1 week ago
Patricia Troxell
Verified Buyer
"Extremely pleased with PetsBest. Customert Service is top notch, excellent communication both on line and on phone. Claims processed very quickly."
Helpful Report
Posted 1 week ago
Elaine Soares
Verified Buyer
"I have had Pets Best Pet Health Insurance for many many years now and I am extremely happy with it. I always know what is covered, what my deductible is, customer service in excellent, payments are made very quickly. As of today I would highly recommend this insurance to anyone. I have never had any problem. Excellent Pet Health Insurance."
Helpful Report
Posted 1 week ago
Pets Best Pet Health Insurance is rated 4.79 based on 184 reviews
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