Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 28,343 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 28,343 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our veterinary care claims have been addressed in a timely manner and paid in accordance with the terms of our policy. Excellent service for Daisy.”

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Posted 11 minutes ago

“Always asking for information I cannot provide- why does PetsBest make it so difficult?”

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Posted 19 minutes ago

“Pets Best has been great for our furry friends - their rates are better than others - their coverage is good - reimbursements come through but a little slow . Will continue using them!”

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Posted 34 minutes ago

“I've never had any issues when I have filed a claim”

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Posted 2 hours ago

“I am very happy with this pet insurance. The claims are processed quickly and the explanation of benefits is easy to understand.”

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Posted 5 hours ago

“I have resubmit claim for illegible when I always check before I send it”

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Posted 17 hours ago

“My rescue had a few issues the second year, and Pets Best was very fast on reviewing her issues and reimbursing the percentages of the veterinarian bills. I'm glad I chose them.”

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Posted 19 hours ago

“Pets Best has saved my dogs life over and over .. he was dx w meninga encephalitis which requires chemo treatment and lifetime immune medication. They have covered everything for my dog . He was only 2 when dx. We used Pets Best for our last dog had it for 15 years and never used until the couple years before dog passed he got cardiomyopathy and once again they had covered all treatments. I would never use another carrier they are amazing .”

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Posted 23 hours ago

“I am unhappy with Pets Best. My claims have almost all been wellness related, and the reimbursements have been poor due to limitations in the policy. Some claims have taken over a month to process and I am still waiting for them.”

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Posted 23 hours ago

“Good experience! we highly recommend it.”

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Posted 23 hours ago

“Hello - I have had a good experience with Pets Best for the last 4 years. I do feel that the processing of claims could be faster, however, all of the reps I have engaged with have been friendly and knowledgeable.”

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Posted 1 day ago

“Pets Best has been the best. Unfortunately, in our pup's short two years of life, he has had a few ailments that would have certainly added up for us had Pets Best not been on our side. We are grateful to have had this insurance from day one, as they have been here every step of the way.”

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Posted 1 day ago

“I recommend PetsBest to everyone; the one and only thing I always tell them is claims can take 3-4 weeks to be actually reimbursed, but otherwise it’s great coverage for a great cost.”

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Posted 1 day ago

“The process is simple, no hidden words. Great to work with PetsBest.”

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Posted 1 day ago

“Claims take to long to get paid”

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Posted 1 day ago

“Just received my reimbursement for my cat's emergency visit. THANK YOU SO MUCH. Still pleased after all these years with you.”

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Posted 1 day ago

“Not worth it for me I spent 800 dollars and I receive. 89 dollars no it dosent work. Sorry”

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Posted 1 day ago

“Pets Best is great - they are clear and quick with claims and refunds! I love having the wellness coverage options.”

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Posted 1 day ago

“Very quick and efficient reimbursement process”

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Posted 1 day ago

“Claims have been super easy to file and the money gets deposited right into my account. Turn around for reimbursement has been quick and the EOB is easy to understand.”

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Posted 1 day ago

Pets Best Insurance is rated 4.3 based on 28,343 reviews