Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 10840, Ballantyne Commons Parkway, Charlotte
Rating: 4.29

4.3 Rating 26,161 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 26,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You had my claim done in no time but was not happy with the decision made”

Helpful Report

Posted 6 minutes ago

“I have 2 pets with this insurance carrier. I love Pets Best and recommend them to everyone who does not have insurance on their four legged best friend. Upon submitting the invoice to them I always hear from them through the entire process. When they receive it you get an email, when reviewed you get an email, when decision has been made on the claim usually within 5-7 days you get an email defining how it will be paid and your deductable. Very easy, simple, and exactly what I wanted for my pet insurance. It is worth every penny and actually affordable.”

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Posted 2 hours ago

“I used to like this insurance company until they doubled my premium this year. My pet is 5 years old and has no health issues. He receives preventative care and this place wants to charge me as much as pay for my homeowners’ insurance. Complete joke! I’m cancelling. It’s just another insurance company taking advantage of people.”

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Posted 16 hours ago

“The app is impossible to use.”

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Posted 17 hours ago

“Read your contract - I thought the deductable would cover most of my annual wellness visit, and it only covered $30. Every year the insurance has gone up, and now I pay $150.00 each month for a healthy dog who is pushing 10 years old.”

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Posted 21 hours ago

“I can always trust Pets Best Health Insurance to reimburse for my dog's health care in a timely and efficient manner!”

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Posted 21 hours ago

“Very happy with PetsBest coverage and claims processing. Thank you!”

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Posted 22 hours ago

“So far so good no problem with submitting claims”

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Posted 22 hours ago

“Pets Best always has great customer service and they process their claims quickly. I usually receive my payment back within a few weeks. I would highly recommend using them to cover your pets from illness and injuries.”

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Posted 23 hours ago

“Overall good. However, if you need assistance over the phone, the customer service representatives don't seem to have the desire to help you with your inquiries.”

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Posted 23 hours ago

“I appreciate my claim was covered after 3 weeks; however for an emergency vet visit, not sure why so much verification and review was needed from er and vet.”

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Posted 23 hours ago

“Price continues to increase while benefits decrease”

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Posted 23 hours ago

“They reviewed and approved my claim in a fast and clear manner. I have a follow up claim in review and hope for the same great service”

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Posted 1 day ago

“It was very easy to make the claim and the disbursement. This was my first time and it was excellent. I recommend them.”

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Posted 1 day ago

“Easy claim process, good coverage.”

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Posted 1 day ago

“Customer service was always great”

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Posted 1 day ago

“Excellent. The closest thing to perfection when it comes to insurance.”

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Posted 2 days ago

“No problem handled my claim with speed and efficiency”

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Posted 2 days ago

“This is only my second year with Pets Best Pet Health Insurance and they have been very quick with my claims. I would refer them to anyone.”

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Posted 2 days ago

“Fast returns, updates. This is the best insurance.”

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Posted 2 days ago

Pets Best Insurance is rated 4.3 based on 26,161 reviews