Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 28,843 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 28,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never had a problem with filing a claim or receiving a benefit from Pets Best Health. When I have had questions, I have talked to a live customer service person and have had all questions answered promptly. Thank you.”

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Posted 3 hours ago

“Easy to make the claim. Returnned with explanation quickly.”

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Posted 7 hours ago

“I couldn't ask for better health insurance for my dog Luna. Thank You for covering her healthcare needs.”

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Posted 1 day ago

“Claims are easy to submit and are processed quickly.”

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Posted 1 day ago

“Easy to submit claims and great communication and updates regarding claim status!”

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Posted 2 days ago

“Claims are processed fast. Can't beat it.”

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Posted 2 days ago

“This was the quickest I think I've ever been paid back. It was amazing and I think they were very fair. Other than California things cost a little bit more so it cost me a little bit more but all in all they took really good care of me and I would recommend this company as I've used them with my last two dogs, and they've never let me down”

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Posted 2 days ago

“I've had PetsBest insurance for about 5 years, and am very pleased with it. It's so easy to file a claim, and the turn around is very prompt.”

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Posted 2 days ago

“So glad I found this insurance.”

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Posted 2 days ago

“I have been with Pets Best Pet health insurance for 7 years they were the best option for our english bulldog puppy. They are quick in reviewing and explaination on claims and adjusting our monthly premiumn each year”

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Posted 2 days ago

“Appreciate the help with wellness.”

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Posted 2 days ago

“Great insurance! Claims are paid promptly and at the right amount.”

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Posted 2 days ago

“So grateful to have had the Pets Best accidental emergency coverage! They helped with partial reimbursement for my dog’s recent accident with a broken tooth. Glad to have an honest insurance to help in tough times.”

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Posted 2 days ago

“Pets Best is a very caring and responsive Pet Insurance company. They are really helping me to feel less stress over my dog's current illness. It was worth all the years of paying premiums to have my mind at ease now in a time of need.”

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Posted 3 days ago

“Excellent service. Claims reviewed and processed very quickly.”

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Posted 3 days ago

“Always quick and keep me informed.”

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Posted 3 days ago

“Have been very good for taking care of my baby. I’m still waiting on reimbursement though”

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Posted 4 days ago

“Great company. Filing claims is easy and they are very quick to reimburse. I filed two claims on 8/11/25 and expected it to take a bit of time. They sent a emails on 8/25 apologizing for the delay! I didn't think two weeks was too long. Reimbursements posted to my bank on 8/29.”

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Posted 4 days ago

“I have both my pets with Pets Best policies and they have always been fantastic to deal with and quick turn around for reimbursement. I will never have another pet without insurance with Pets Best.”

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Posted 4 days ago

“I've had the insurance for 5 years on my mini goldendoodle. Very happy with customer service, ease of filing claims and reimbursement. But, was shocked to see the huge increase of my premium this year. A lot to think about.”

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Posted 4 days ago

Pets Best Insurance is rated 4.3 based on 28,843 reviews