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Pets Best Insurance Reviews

4.3 Rating 22,925 Reviews

81 %

of reviewers recommend Pets Best Insurance

Company Reviews

4.3

Based on 22,925 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and ease of filing a claim . Reimbursement is a little slow .”

Posted 1 hour ago

“I had Pets Best Insurance for over 10 years from puppy to mature dog. This company has helped me provide the very best care for my babies from wellness to chronic illnesses. I would recommend this pet insurance to anyone who plans to have a pet.”

Posted 2 hours ago

“Reliable and easy to use”

Posted 2 hours ago

“Pets Best is a great company that cares about the well being of your furbabies. The wait time for claims to be reviewed and determination to be made is a bit long but communication is at least there. Thank you Pets Best!”

Posted 2 hours ago

“Yhe best out there”

Posted 2 hours ago

“Pets Best has helped us give the quality care our Oliver needs to live his best life. Thank you Pets Best!”

Posted 4 hours ago

“Took a little longer than expected, but they kept me informed which seldom happens with other providers.”

Posted 5 hours ago

“I have a dog with allergies! Pet’s Best has been with us through a very trying time! They are the only way I could afford his treatments!”

Posted 5 hours ago

“They are very responsive and keep you inform of any delays in processing the claim.”

Posted 6 hours ago

“This is the first time I have purchased a health plan for my dog. I am very grateful that I did! We always hope we never need to use an insurance plan, but when it becomes necessary having a caring and compassionate team supporting your dogs recovery is appreciated.”

Posted 6 hours ago

“I appreciate the coverage we have with Pets Best. Our lil' guy was diagnosed with cancer last year and the bills have been quite hefty. Pets Best has provided coverage througout our cancer battle. We just found out a few months ago, through a test that was covered by Pets Best, that our guy is now in remission and not showing signs of cancer on his scans. We appreciate the coverage and support from Pets Best. I always share our story with fellow pet parents and highlly recommend Pets Best.”

Posted 6 hours ago

“I have been so impressed with the efficiency of the company's handling of the claims for my dogs. The explanation of benefits clearly lays out what they are covering and everything matches exactly what I was expecting to received when I purchased the plans. They cover prescription, illness and office visits as described. I couldn't be happier with the service!”

Posted 6 hours ago

“Excellent company. Claims paid promptly.”

Posted 7 hours ago

“An organization that really care and understand your needs. From the very first phone call they took care our bill and worked very fast to reimburse us for our two pets. Thanks isn’t enough.”

Posted 7 hours ago

“I was very impressed by the prompt(one day turn around) and thorough handling of my claims.”

Posted 7 hours ago

“It takes a long time to get paid but I get paid. That’s what’s important. I couldn’t take care of my Ginger without them. I recommend pets best to everyone. They are reliable.”

Posted 7 hours ago

“Quick & easy claim processing.Quick turnaround on claim.”

Posted 7 hours ago

“Very pleased with Pets Best! My puppy has had numerous visits to the vet, including a very expensive bout with Parvo, and PB was there for me every step of the way. I plan on being a lifelong member.”

Posted 9 hours ago

“The only downside is the speed of payments. Excellent in what they cover.”

Posted 11 hours ago

“I am very happy with this policy for our puppy! It covers wellness, accidental & congenital disorders. The payment back to your bank is prompt. I recommend this insurance policy to family & friends. The price is reasonable & hassle free.”

Posted 21 hours ago

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Pets Best Insurance is rated 4.3 based on 22,925 reviews