Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 28,852 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 28,852 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use platform, and quick review of claims by Pets Best.”

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Posted 1 week ago

“Very easy process and timely reimbursement”

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Posted 1 week ago

“So far I am pleased”

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Posted 1 week ago

“Excellent Pet Insurance!! Literally Pets Best!! Fast Refunds for Your Claims..”

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Posted 1 week ago

“Pets best has been good. It’s easy to file claims. The turnaround was better In the past. They do not cover all routine costs they cover a certain amount and when you reach that amount. It is not cheap on the first place but it skyrocketed when one dog turned 8. The great thing is the access to a vet 24 hours! That has been helpful to me. I honestly want to change to another carrier that’s cheaper but did not have time before it renewed. But overall it has been good”

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Posted 1 week ago

“Very easy to upload a receipt. Checks received promptly. Easy to get in touch with a human in case you need one. Very reasonable rates!”

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Posted 1 week ago

“Responsive”

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Posted 1 week ago

“Quick, easy claim process”

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Posted 1 week ago

“I've had Pets Best insurance for almost 7 years until we recently had to put our beloved, Golden Retriever, Buddy down. Buddy had a lot of health issues in his last year with numerous test, speciality vet visits, medications. Through it all Pets Best handled all our claims promptly and fairly. While we no longer have a pet I would highly recomment Pets Best for anyone considering pet insurance.”

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Posted 1 week ago

“I had a pet before and vowed to get pet insurance if I ever own a pet again. After comparing several insurance companies I chose Pets Best. I have had very good experiences speaking with employees and receiving help. The app is user friendly. You can monitor the progress of claims and receive a detailed report of what was covered and how much was covered. All claims have been processed in a timely manner. I have had professional service and recommend the insurance.”

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Posted 1 week ago

“Claims process is very smooth and easy to navigate. Results on each claim are always fair and consistent with the policy in place. I’m very pleased with PetsBest insurance.”

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Posted 1 week ago

“The one thing I like about pets is their communication. It’s always efficient and timely. I also appreciate how they communicate, keeping me informed about my claims.”

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Posted 1 week ago

“Sent in my claim, they responded quickly then received all the information needed and had my claim processed and accepted in a timely manner. Will keep on insuring my family pets with them, this is the second time we have used the coverage.”

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Posted 1 week ago

“I’m a brand new pet owner (less than a year). We’ve never had a dog before but I’ve heard from friends and family how expensive pet treatment can be sometimes. Well, all I can say is you never need it until you need it. Having this insurance gives me such piece of mind. It feels good to know that the newest member of our family will receive the care she needs when she needs it. Since signing up 6 months ago, I’ve filed 2 claims. It was so easy! You just upload from your phone (or however you choose). It’s so simple. Not a lot of questions, I just upload the receipt from my vet and PetsBest takes it from there. You will have the funds deposited right in your bank account in no time with no further action from you! I recommend investing in this insurance. Filing and reimbursements for claims is so easy.”

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Posted 1 week ago

“Easy to submit a claim and see the progress. Explanation is very clear.”

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Posted 1 week ago

“I’m very happy with the insurance and there response time is good”

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Posted 1 week ago

“Always pay what the plan says it covers and on a timely basis. Very pleased with coverage and service.”

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Posted 1 week ago

“They processed my claim quickly and I was paid promptly. Good experience!”

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Posted 1 week ago

“N/A at this time”

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Posted 1 week ago

“Pets Best has paid urgent care claims quickly for our little guy's broken leg. Follow ups are stll under review but we have a lot of confidence in the company's policies. We've been customers for 6 years.”

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Posted 1 week ago

Pets Best Insurance is rated 4.3 based on 28,852 reviews