Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 27,507 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 27,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“after having our dog mauled by a bear, thankfully she survived and another dog had knee surgery and then bladder cancer that she did not survive, we did not have pet insurance on either one, When we rescued our current puppy I made sure we had Pet Insurance for him. I love that we have 2 coverages, one for wellness and another for emergencies. Pet Best Insurance is user friendly, responds quickly and has great explanations about my coverage. I recommend this business, you will not be disappointed!!”

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Posted 9 hours ago

“Most of the time I have good results. Once in awhile they want info you don't have because it doesn't exit”

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Posted 11 hours ago

“The insurance company is fine, the fact that I have to write something to explain my score or it wont submit my rating dosent say much about the company collecting the data”

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Posted 20 hours ago

“Glad u guys are here!”

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Posted 1 day ago

“It would be nice if payment came a little sooner.”

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Posted 1 day ago

“Very easy to upload papers for claims and get back with you in a timely manner. Got reimbursed directly to my checking account.”

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Posted 2 days ago

“Pets Best has always processed my claims and paid me within a month or less. My latest claim was processed in under two weeks. Just like all insurance, my premium does increase annually, but that is to be expected.”

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Posted 2 days ago

“I want to lead with I am not excited about the constant price increases. Aside from that, this company has served me and my pets fairly well and have supported us through some of the most traumatizing experiences. If I could give a 4 1/2 I would, but I can’t say you’re getting a 4 star”

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Posted 3 days ago

“Easy to file claim”

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Posted 4 days ago

“Claim was processed and refund amounts were deposited within 5 business days. I am happy with the benefits Pets Best has provided me over the last 3 years.”

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Posted 4 days ago

“Pets Best Insurance offers comprehensive coverage and a range of valuable benefits that make it a solid choice for pet owners looking to safeguard their furry companions. Their plans provide clear explanations of claims and benefits, ensuring policyholders understand what’s covered. While the claim process can take up to 30 days, the overall experience remains positive due to the quality of coverage and transparency. If you’re looking for reliable pet insurance with strong benefits, Pets Best is worth considering—just keep in mind the potential waiting period for claims to be processed.”

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Posted 6 days ago

“So far, they seem ok, comparable to others I have used. They seem to take longer to process invoices submitted for reimbursement.”

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Posted 1 week ago

“So far it has been a good experience. I have two of three claims that have been approved. The oldest has not yet. Not sure why. Waiting to see if more info is needed.”

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Posted 1 week ago

“It takes a long time to get reimbursed and I have encountered fees when using my credit card. All the people who answer the phones are very pleasant.”

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Posted 1 week ago

“Easy to use, coverage is consistent, and am so happy to have Pet's Best have our dog's back when it comes to healthcare!”

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Posted 1 week ago

“Every claim has to be checked carefully. Claims take a long time to process. Staff is pleasant.”

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Posted 1 week ago

“I was very happy with the payment but it took way too long, almost a month and many phone calls”

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Posted 1 week ago

“There is some improvement in the length of time a claim is reviewed. It seems shorter.”

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Posted 1 week ago

“Bear is our 5th rescue in 57 years. 2nd time a puppy. We've never had insurance prior to Bear. Intution, I guess, since @2 1/2 yrs, she developed epilepsy. Pet Best Insurance has been a God send to help us give Bear her needed treatments & meds.”

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Posted 1 week ago

“In the short time I’ve been with Pets Best, I’ve had a quick and efficient experience. Just recently I submitted a claim this past Friday (Good Friday before Easter) and my claim has already been completed and the money sent to Care Credit.”

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Posted 2 weeks ago

Pets Best Insurance is rated 4.3 based on 27,507 reviews