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Pets Best Insurance Reviews

4.3 Rating 26,413 Reviews
80 %
of reviewers recommend Pets Best Insurance
4.3
Based on 26,413 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Pets Best Insurance Reviews

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Anonymous
Anonymous  // 01/01/2019
Claims are handled promptly and efficiently.
Helpful Report
Posted 4 days ago
Very easy to file claims. Fast response times. Fantastic customer service. Recommend to anyone looking for great pet insutance.
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Posted 4 days ago
Great service and quick claim turnaround.
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Posted 4 days ago
Great pet insurance! It was easy to file my claim with the app. I was informed right away that the claim was approved and a check would be sent to us out in just a few days. I feel like my pup will get the best care because we know we have this good plan to rely on
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Posted 4 days ago
Easy claims process, fair and honest reimbursements. Not the cheapest pet insurance, but they at least cover what they say they're going to. The cheaper carriers (which we have had) eventually will reimburse, but there is a LOT of back and forth. Pets Best has been great, however if they continue to increase their premiums at the rate that they have been, it will become cost prohibitive, and we won't continue our policies.
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Posted 4 days ago
We’ve been with PetsBest for 4 years now and they’ve always been on top of our claims and quick to get us reimbursed.
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Posted 4 days ago
Speedy claim response.
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Posted 4 days ago
I have been satisfied with Pets Best to date. My cat was very healthy but I felt she needed heath insurance just in case. Sure enough she developed hypothyroidism, and needed care and medication. Pets Best has been responsive and prompt in responding to claims and questions.
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Posted 4 days ago
Great insurance
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Posted 5 days ago
Pets Best has been great! It is easy to use and we have never had an issue with a claim getting paid. It is such great peace of mind!
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Posted 5 days ago
Very happy with service provided.
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Posted 5 days ago
Love the ease of uploading claims in the app. Quick processing.
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Posted 5 days ago
A great find in the world of insurances that try to scam you instead of help. I have been with this company for the last 4 years and cannot be happier, even though the price went up almost 60% … but I think that would be true for any insurances nowadays. Very quick claim review and reimbursement, great and helpful customer service. Would definitely recommend this company to anyone.
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Posted 5 days ago
It’s fine, it takes a really long time to hear back on a claim. Anytime I’ve called in, the service is acceptable, not extraordinary.
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Posted 5 days ago
Always very prompt with claims. Customer service is great. Relatively easy to understand claims.
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Posted 5 days ago
Its a great insurance. The only thing I wish is that they would lower the premium. It's gone up too much.
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Posted 5 days ago
I couldt be happier with this insurance ! Whenever I need help they are there with the vet hot line , or customer service , they are fast to pay too, although my app stoped working I do it online all
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Posted 5 days ago
Pets Best has been very helpful with my pets medical bills. Almost all claims have been approved to the amount and in the time I expected. I would definitely recommend having Pets Best insurance coverage for all your pets. It's worth the peace of mind that you won't need to decide between your furbabies life or your financial ability.
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Posted 5 days ago
Pets Best has amazing service. They did exactly what they said they would do and covered 90% of the claim. I highly recommend them.
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Posted 5 days ago
Pets Best gives me the peace of mind to provide the best care for my aging cat. I’ve recently noticed that claims resolution is much faster, about a week now! That’s exceptional service.
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Posted 5 days ago
Pets Best Insurance is rated 4.3 based on 26,413 reviews