Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 10840, Ballantyne Commons Parkway, Charlotte
Rating: 4.29

4.3 Rating 26,239 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 26,239 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

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“Great company to deal with. Never had a problem.”

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Posted 2 days ago

“Great insurance”

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Posted 2 days ago

“They are very difficult when it comes to filling a non vet claim. Had to submit multiple times.”

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Posted 2 days ago

“I was impressed at how quickly the claim was reviewed and approved.”

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Posted 2 days ago

“I’ve been with PetsBest over 6 years and it’s been nothing but perfect. Listening to other pet owners and their horror stories with other insurance companies I can’t relate to and always refer people to PetsBest. Thank you for the years of excellent service.”

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Posted 2 days ago

“Pets Best has been a great value to us with our 2 dogs. Process to file everyday/normal claims is easy, explanation of benefits and payment of claims is timely, and peace of mind to care for our dogs should a major illness arise is worth having this coverage!”

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Posted 2 days ago

“Smooth claims process”

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Posted 2 days ago

“Pets Best has provided a level of security and peace of mind for my family. They have come through on some hefty and unexpected vet visits. The ease of filing a claim, how quickly they respond and reimburse and communication have been top notch. We will NEVER be without it and I tell everyone I can how much they need Pets Best. Thank you!”

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Posted 2 days ago

“Always a pleasure.”

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Posted 3 days ago

“Amazing company. Our cat has had astronomical bills. First a parasite, then a flea bit him and he got Bartinella. Pets Best has met ALL of their commitments. Sign up for Pets Best NOW!!”

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Posted 3 days ago

“Pets Best gets back to me about my claim. So I know what is happening.”

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Posted 3 days ago

“Very satisfied with how fast and easy was for the claim”

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Posted 3 days ago

“Claim submission was very easy and reimbursement was sent in a very timely manner!”

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Posted 3 days ago

“I’ve been using PetsBest insurance for my two pups, and I couldn’t be happier with the service. It’s truly been a game-changer in terms of providing peace of mind. Whether it's covering routine wellness visits or more critical health needs, PetsBest has been there every step of the way. The claims process is straightforward and efficient, and I’ve found the customer service team to be incredibly responsive and helpful whenever I've had questions. It's comforting to know that I have reliable coverage to help manage both everyday costs and unexpected health expenses. Having PetsBest has made a big difference in my ability to care for my dogs without worrying about the financial burden of veterinary bills. I wholeheartedly recommend it to anyone looking for comprehensive, trustworthy pet insurance.”

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Posted 3 days ago

“We have been using Petr's Best for about four years and always very satisfied and impressed with the timeliness of handling claims. We hope to continue with them for many more years!”

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Posted 3 days ago

“Wish entire costs of this wellness visit was covered by the policy $89 was quite a surprise out of pocket after insurance.”

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Posted 3 days ago

“### Review of Pet Insurance I have been using this pet insurance since 2009, and I can confidently say it is one of the best in the market! They consistently pay invoices on time, making the claims process hassle-free. The customer service is excellent, and I appreciate their dedication to ensuring my pets receive the care they need without the added stress of insurance issues. Overall, I highly recommend this insurance for any pet owner looking for reliable coverage and excellent service.”

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Posted 3 days ago

“Great service! They provided an excellent and fast service. I really appreciate how you have responded to my needs. Thank you!”

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Posted 3 days ago

“Much faster response time-much appreciated. Reasonable coverage and good rate.”

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Posted 3 days ago

“We'll I filed the first docs and was ans the emailed response was quick saying it was being reviewed and the next day a refund was depositied to my account.”

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Posted 3 days ago

Pets Best Insurance is rated 4.3 based on 26,239 reviews