I switched to PetsBest (From Nationwide) because I got offered a better deal. However, the time it has taken to get a decision from the claim I submitted was ridiculous. It was over 35 days. In Nationwide it was about 2 weeks or less. I am considering switching back because this service has truly been terrible. And the wait for customer service (via chat and phone) is over 30mins. While the rep answered my inquiry, it took very long to reach him.
4 years ago
Pets Best Insurance has a
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average rating
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