PetsBest insurance has been decent. However, they tried to place a claim for my dog’s conjunctivitis under allergies which he’s not covered under. The condition is in one eye and was in no way an allergic reaction. I filled a dispute and forwarded paperwork from my vet. I am going on 2 months now waiting for a response. We have Trupanion for my other dog and wait no more than 3 days for reimbursement. The fact that the average reimbursement time is about 3-4 weeks is unacceptable.
4 years ago
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