Over the past year, we have noticed that completing a claim takes no less than a month. Pets Best used to turn claims around within 10 days or so. It is difficult to comprehend why there has been such a dramatic change in this. I am wondering if my confidence in Pets Best has taken a hit because of this and the thought has come to me that maybe Pets Best is struggling financially, thus the delays in payments of claims.
4 years ago
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