Although the claim reimbursement time frames have lengthened over the past year, genrally my claims are processed successfully and received in good order. I was disapointed to learn that on a wellness claim for Flea/Tick alternative RX was denied since it wasn't on the drug formulary. Our dog had an adverse reaction to the name brand Next/Heart Guard, so the Dr. recommended an alternative that was suprisingly not covered. Overall I have been happy with our wellness and illness policies thus far.
4 years ago
Pets Best Insurance has a
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