I had some difficulties getting the proper paperwork with my first few claims because the software at my veterinarian's office doesn't print paperwork the exact way that Pets Best requires receipts in. However, after some trial and error, I'm able to submit the paperwork required to get a claim processed correctly. Claims processing takes much longer than their anticipated timeline which is why I'm unable to give a 5-star rating at this time.
4 years ago
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