My pets have been insured with Pets Best for about 15 years. I was always impressed by their quick response via email and availability to contact on the telephone. I understand Covid has unfortunately affected every business in many ways. But it's also affected clients. I waited over a month to receive the explanation of visit claim for my cat's $1000 emergency visit. I attempted to call Pets Best twice, but after waiting 20 minutes had to hang up. How difficult is it to have an answering machine, and have agent call the next day?
4 years ago
Pets Best Insurance has a
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