I've always raved about Pets Best in the past, but it seems they've added too many customers to keep up the same level of quality that made them special. In the past, I could expect claims to be processed in less than 2 weeks time. Recently, a straightforward claim took 39 days. They explained that were trying to increase staff to handle the increased number of customers and claims. I might believe them, however they told me the same thing 1 year ago when my claim took over 3 weeks to process. Unless things improve, I can no longer recommend Pets Best.
3 years ago
Pets Best Insurance has a
4.3
average rating
from
28,375
reviews
