Such poor claims management! Assuming a 6 year old dog has periodontal disease rather than actually contacting the veterinarian and reading the submitted claim; clearly stating accidental broken tooth. 3 days of being kept on hold for 25 minutes or more before giving up and finally filing a claim with the Insurance Commissioner. Sad thing is I probably can't change to a different company as my dog is 6! Beyond disappointing!!
4 years ago
Pets Best Insurance has a
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