I am not happy with the way they settle claims~! They were great in the beginning, but for a long time now, it takes over a month until you hear anything! Then they say they are working on it and it takes a few more weeks. I had been trying to meet my annual deductible, but they do not let the customer know what the balance is! They have no trouble deducting their monthly premiums on time! It is hard to get in touch with them as well. They definitely need to improve their customer service. The first year I had them...they were wonderful!
3 years ago
Pets Best Insurance has a
4.3
average rating
from
28,147
reviews
