Policy is great. Customer service and claims process is awful. There’s transparency on the status of a claim until it’s done which takes up to a month. Chatting with an agent and just knowing that they got the claim and everything and a time estimate would be great. Appeals process is the same way, no updates until it’s 100% done.
3 years ago
Pets Best Insurance has a
4.3
average rating
from
28,955
reviews
