We love how friendly and helpful Pets Best agents are, but the time it takes to receive a reimbursement on medical services has gotten out of hand. It used to be that in 3-5 business days we would have the reimbursement amount direct deposited. Now we're lucky if it happens in 20-25 business days. I know many industries have seen a decrease in their workforce, but I hope they're able to remedy the sluggish timeframe soon.
3 years ago
Pets Best Insurance has a
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