Took way too long to get reimbursed from my claim. Was initially promised 20 days on the website. Called customer service when I hadn’t received my reimbursement after the 20 days and they said ‘it should be coming soon’- received nothing for another 10 days. Called customer service again who now said it takes 40 days to process claims. Pets Best is quick to take the money out of your account like clockwork every month, but it should not take 40 days to get reimbursed from claims. I can’t wait to cancel and go with another company.
3 years ago
Pets Best Insurance has a
4.3
average rating
from
28,147
reviews
