I got pet insurance for a reason, to feel safe if my dog has an accident or illness. With Pets "Best" all I've received is headaches, stress, and a drain on my bank account. I read the fine print and yet my claim was not approved after being seen when she was sick. They told me she needs more tests (what should be covered) but she sits home sick because I'm afraid Pet's "Best" will pull the rug out from under me like they've done in the past. I'm forced to shop around for a new company because getting you're claim paid is worse than pulling teeth. They DO NOT make me feel safe.