We were refunded a percentage for a wellness check but it was at 75% and not the 90% that was advertised. Not sure if that's because of the deductible having to be met. But we were satisfied with the reimbursement. The only complaint is that it took over 2 weeks for the reimbursement and the ailment/sickness invoices submitted are taking 30-40 days before getting reimbursed. Otherwise, the app works great and the CS reps have been great.
3 years ago
Pets Best Insurance has a
4.3
average rating
from
28,983
reviews
