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Shelly G
I can only guess that the delay in claims processing is due to the lack of staff. The turnaround time went from acceptable to just terrible. The appeal process is terrible or non-existent. If it wasn't for the fact that the conditions being processed are covered but would be considered pre-existing if I left, I would have found another carrier years ago.
3 years ago
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Pets Best Insurance has a 4.3 average rating from 28,136 reviews