So far the $500 or so that I paid them for the policy seems to be a waste. They keep requesting the medical records from my dog's vet which we've sent repeatedly. When they do pay a claim it takes a long time and proportionally very little percentage of the cost. They don't answer the phone or chat on their webpage, so poor service. Don't waste your money or go to a different provider. I won't be renewing.
3 years ago
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