Almost all of our claims initially get denied and say it's due to allergies which is a pre-existing condition. Your reviewers don't even review my comments when I submit them to tell them what it's actually about, they just automatically deny it. Then I have to spend extra time going through an appeal process, which my claims typically do get approved after this process. So this requires extra effort and time on my part. Your company does not make it easy at all and only seems to pay out if you put in the extra effort, which shouldn't be the case. We pay you on a monthly basis not to be denied for every claim. Take the time to read everything and truly look at each claim instead of relying on/requiring appeals for everything.