It took 44 days between the day my claim was first submitted and the day I received my explanation of benefits (I have yet to receive my actual reimbursement yet). When I chose to use Pets Best as our insurance provider, I did so much research and comparing of policies. Unfortunately one of the main reasons I chose Pets Best was because I was informed claims were processed within 3-5 business days. Being told turn times are now 30-45 days in most cases is absolutely ridiculous. I will be cancelling my policy and finding a new provider.
3 years ago
Pets Best Insurance has a
4.3
average rating
from
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reviews
