This is not legitimate insurance. I paid almost 60$ a month. I had the wellness addition. Then they refused to pay for vaccinations, ear infections. I submitted itemized, invoices proof of payment. Everything.. They continually said they needed more. Then they said they could not decipher the veterinarian's diagnosis. An ear infection?? Vaccinations?? the total amount of the 2 claims was 73+90=163$ Which is nothing to an actual insurance company. This insurance, PetsBest is not legitimate, and they will go to great lengths to not pay anything, but they will continually harass you for money, even after you cancel their corrupt insurance. Do not waste your time, and money on this insurance. It's a shame that this company claims to be part of Progressive. I had Progressive insurance for years and my son does too. Has Progressive resorted to the scams that America seems to be going through? I am appalled that knowingly reputable auto insurance would actually disgrace their company with this Pet Insurance. Progressive you should be ashamed.