I love this insurance but have one issue about timely payment. My pug needs an allergy shot once every 4 to 8 weeks. Everytime I file a claim, it is always delayed and the reason is "seeking more information". Why? It's an allergy shot, something she will probably have to have all her life. I'm sure my vet has indicated this in his documentation. I find it unusual that each claim I've submitted gets held up except the 3 initial claims for this situation where deductible was involved. I feel you can do better for this matter.
3 years ago
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