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Jessica S
Horrible claims process timeframes and complete lack of information given. Competitors are between 7-10 days for claims, they are 37-45 at PetsBest and it took 47 to get mine simply processed, and will still be another week before payment is processed. Ridiculous considering I provided all required documentation including vet records on day 1. It was covered but the process to get there was unacceptable.
3 years ago
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Pets Best Insurance has a 4.3 average rating from 28,955 reviews