I’ve paid close to $1800 in one year and when I finally start submitting claims, then the underwriting team says they are ALL preexisting claims. I didn’t know that running a lab test 2 months ago to determine if my dog has cancer was a preexisting claim. The vet in November decided to run a test because my dog’s paw got swollen out of nowhere. He developed a high protein deficiency on his paw, which the vet was scared that that could lead to cancer, so they had to run to lab tests. Not only my policy went up by $30/mo, but I wasn’t even paying for a wellness package. They now want me to appeal the claim which will take 30-40 days. HELL NO! At that point, they would have taken $340 in two months and still not reimbursed for anything. They won’t even pay for his allergy medicine which cost way cheaper than my monthly premium. I will not use this company on any future dogs.