I have had nothing but issues with this insurance company…from denying my claims which were covered under my premium, to lying about requesting documents from our local vets, which our vets told us “They never received any record requests”. I am currently still fighting with PetsBest to have them pay the nearly $6,500 after having to put my beloved dog to rest. At this point I am honestly thinking of filing a lawsuit because not only have I had to deal with the burden of loosing my pet, but I have also had to deal with the financial heartache as well due to this insurance company, that I thought had me covered. Seriously awful experience I’ve had with PetsBets.