You have some of the worst customer service I have ever experienced. I am frequently put on hold for over 20 minutes, and each time I have called for an upcoming event I am told I can’t answer any questions about your policy until after you submit the claim. My dog has a big surgery coming up I specifically asked about and was told they couldn’t confirm or deny the claim until later. They also couldn’t find the answer after looking in my policy.
3 years ago
Pets Best Insurance has a
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average rating
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28,140
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