I am not impressed at all. Claims take over 40 days to process. Claims are processed incorrectly. For example, my puppy had allergy testing and Pets Best denied it as medication not covered. I called to dispute and told them it’s not a medicine, clearly it is allergy testing. The rep said they would reprocess and it would take 30 days. So they made a mistake and now I have to wait an additional 30 days. My advice, find another insurance.
3 years ago
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