Two representatives told me two different answers and it costs me over $800 for their error. This company needs to invest in proper training and make sure they hire competent people. I was told on the phone I was in the clear to use my insurance. Once I submitted my claim I was denied because I was 24hrs too soon from the waiting period. That's disgusting this company would hold that against me and make me pay the full bill.
3 years ago
Pets Best Insurance has a
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