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Philip L
The claims process is very slow. We have been disappointed that the underwriters always try to deny claims for preexisting conditions even though our dog did not have allergy issues. Our vet helped with an appeal and we have to wait up to 90 days for a decision. We are not getting the service we are paying for and feel disappointed. If this appeal is denied we will likely go somewhere else for pet insurance needs.
2 years ago
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Pets Best Insurance has a 4.3 average rating from 28,122 reviews