The overall claims process is very poor. Takes over a month to process a vet visit, even with all the paperwork provided up front, then no communication unless I reach out. When I reach out the reps say they don’t have access to the claims center to know the status and that I should just wait until the EOB has been sent.
2 years ago
Pets Best Insurance has a
4.3
average rating
from
28,115
reviews
