I gave three stars because the claim was responded clearly and in the timely manned. However the customer agent made me disappointed.
I called the customer service to inquiry my policy before using the insurance but the agent was VERY VERY unreliable. I asked her to explain the policy for me but her answer was pretty blurred, and she asked me to submit the claim. I guess all insurance companies will explain their policy to their customers when we are using it instead of asking us to submit the claim and waiting for the result. Very irresponsible.
2 years ago
Pets Best Insurance has a
4.3
average rating
from
28,932
reviews
