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Karla C
The pros are: great explanations of what is paid, covered, etc. Very affordable, especially for older animals. Great coverage and different levels or deductibles. Cons: They take, and have taken, forever with every claim submitted. Small or big, you can count on it taking at least 30+ days to get a response and then, depending on your bank, another few days to get your money. There is also no email to communicate with them, you actually have to call them, which is annoying given they have an app! Finally, updating claims is not user-friendly at all.
2 years ago
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Pets Best Insurance has a 4.3 average rating from 28,932 reviews