I have waited 2 months for reimbursement of my claims. They like to send emails stating that I don’t have proof of payments when I have sent it with the invoices. Then I get a decline for multiple medications saying it’s not on their list of approved meds. Last I check my veterinarian should be in control of what meds they want to send home with my animals. I used to recommend Pets Best to all my clients, coworkers, and family not anymore. They have definitely changed and not for the better.
2 years ago
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