Takes almost a lifetime to get a claim reviewed, many other companies get payments out within 5 days. When they do review claims, absolutely nothing is covered. I submitted $2,368.40 for reimbursement and they are only offering me $653.52 for 80% reimbursement. I understand deductibles and expected them, but when I submit an $800 bill and am told I’m getting $30 back after waiting over 30 days accumulating interest on a credit card…it’s insulting. And I work in insurance claims - I could never dream of handling a claim this way. I will be making a post in my local dog group of 26.7k members about my experience advising to go to literally any other insurance company. Healthy paws, nationwide, aspca….literally anyone else. I’m disgusted by my claims experience here