Long claims processing times. Make no effort to contact vet office when their fax or email address change placing the burden on the customer lest the claim be denied. Inconsistent claims handling (Usually they deny a claim in full for having a single non-covered charge, rarely they pay in part and deny in part). Once they deem your pet to have a pre-existing condition, it will never be covered.
2 years ago
Pets Best Insurance has a
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