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Jill R
Overall I have had no big issues. The customer service has answered all my questions to my satisfaction. I have felt important and the person I dealt with polite. My biggest issue is that I filed a claim on 6/4 and it didn’t pay out til 6/28. I filed a claim on 6/18 and it paid out on 6/23. So the second was paid out before the first. They were both Wellness and a vet visit.
2 years ago
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Pets Best Insurance has a 4.3 average rating from 28,949 reviews