Very disappointed so far. First claim was reviewed quickly. The second one took 70 days. After 20 or so, I reached out and was told it was under review. After about 30-35, I was told that they needed vet records. I reached out to my vet and not even a day after, they closed my claim due to lack of response. My vet emailed them same day I reached out to them and same day pets best emailed me. Let’s beat them created a new claim, already having my vet records at this point and took another almost 30 days. Completely unacceptable.
1 year ago
Pets Best Insurance has a
4.3
average rating
from
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reviews
