Do not buy Pets Best insurance. They take outrageously long to pay and, over the years they have found very creative ways to avoid paying claims. If preexisting conditions didn’t prevent us from switching I would have left them long ago. My first bad experience was with dental claims. I was informed that my policy didn’t cover that. I was also told that all injuries to the same type of body part are combined even if the injuries are unrelated and occur at different times. Combined injuries are only covered up to the policy limit. So, I was told, if my dog has totally unrelated, leg injuries, even if they’re years apart, the bills will be grouped together and only paid to the policy limit. Their agents are lovely and will make one feel that their being treated well, but the bottom line is that their job appears to be to deny coverage..