If you have a rescue dog (I adopted two a year and a half ago), do NOT get insurance here or with any other place - both need teeth extracted and I had one done at $1050 and insurance covered $90. Because I have no vet records of them before, it's case by case and what is claimed to see if it is covered - so far after about a year - I haven't even been reimbursed 10% of what I have submitted. Now, the third pup I've had since birth and have had her also on insurance since birth has had no problems being covered. I'm about to drop the rescues from insurance as it truly has been a waste of my money. Read the plan well and make sure you ask them or anyone about covering rescues before getting insurance. Clearly I didn't do this.... Customer Service is great and explains things very very well when I have questions.