I have had to make numerous calls following up on claims and have spoken with managers who have told me something different each time. First they reject part of a claim. I then resubmit that portion when it was corrected and then I have to keep calling back because the company says it was already submitted. Eventually it all gets resolved but the delays are way too long. I work for a pet pharmacy and cannot in good conscience recommend pets best moving forward.
1 year ago
Pets Best Insurance has a
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