I have insurance with a different company for another pet and I prefer that company for fast claim service and ease of filing claims. Their customer service has been great. PetsBest is ok but my experience has been that it can take a long time for a claim to be reviewed and approved. The last couple of claims were approved quickly but the one sent August 1st didn’t get approved until the end of August. I find filing a claim more difficult than with my other provider. It’s adequate.
2 years ago
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